Refund policy

All Sales Are Final. Due To Reasons Of Hygiene, All hair bundles, Wigs (Lace Fronts & Full Lace, Lace Closures and Frontals Are Final Sale And Cannot Be Returned or Exchanged. This policy also includes Gift Cards and Accessories.

Returns are only accepted when you have received the wrong item(s).

However, our top priority is to provide you with outstanding customer service. We will try our best to accommodate any reasonable requests.

Please contact customer service at support@hookedonbundles.net before returning any package so we can give you the correct address to send your items to.